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Orders
Below are some of are common questions about orders
How can I place an order?
You can place an order through our website by adding your selected items to your cart and proceeding to checkout.
Can I modify my order after placing it?
Orders can be modified within 24 hours of placement. Contact our customer service team promptly to make changes.
How do I track my order?
Once your order is dispatched, you will receive a tracking number via email, which can be used to track your package on the carrier’s website.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
What are the shipping options available?
We offer standard and expedited shipping options. Delivery times and prices will be shown at checkout.
Do you ship internationally?
Currently, we ship to select countries in Southeast Asia. Check our shipping policy for a list of available destinations.
How long does shipping take?
Standard shipping typically takes 5-7 business days, while expedited shipping takes 2-3 business days. Shipping times may vary based on location.
What is your return policy?
We accept returns within 30 days of delivery for items in their original, unused condition with tags intact.